Privacy Policy

1. Introduction

At Tawseef, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered product classification platform.

2. Data We Collect

We collect information that you provide directly to us, such as when you create an account, upload product data for classification, or contact our support team. This may include:

• Contact information (name, email address)
• Professional information (company name, job title)
• Product data submitted for classification (descriptions, categories)
• Payment information (processed securely through Stripe)

3. How We Use Your Data

We use the collected data to:

• Provide and maintain our services
• Process classifications and deliver results
• Improve our AI models (anonymized and aggregated only)
• Communicate with you regarding your account or our services
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures, including SOC 2 compliance and data encryption, to protect your information from unauthorized access, disclosure, or alteration.

5. Third-Party Services

We use Stripe for payment processing. We do not store your credit card information on our servers. Your data may be processed by third-party cloud providers (such as AWS or Vercel) under strict confidentiality agreements.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing of your information. Contact us at support@tawseef.ai to exercise these rights.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@tawseef.ai.